--- title: "About Shutters 4 Newcastle | Family-Run Since 2005" description: "Family-run plantation shutter specialists serving Newcastle and the North East. BBSA and Guild of Master Craftsmen accredited." lang: en json-ld: | { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "Shutters 4 Newcastle", "legalName": "Shutters4 Ltd", "founder": { "@type": "Person", "name": "Mark Harraway" }, "foundingDate": "2005", "url": "https://shutters4newcastle.co.uk/", "telephone": "0191 743 7125", "email": "info@shutters4newcastle.co.uk", "address": { "@type": "PostalAddress", "streetAddress": "116 Quayside", "addressLocality": "Newcastle", "postalCode": "NE1 3DY", "addressCountry": "GB" }, "areaServed": [ "Newcastle upon Tyne", "Gosforth", "Jesmond", "Tynemouth", "Whitley Bay", "Gateshead", "Durham", "Sunderland" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "5.0", "reviewCount": 229, "bestRating": "5", "worstRating": "1" } } --- [0191 743 7125](tel:01917437125) [info@shutters4newcastle.co.uk](mailto:info@shutters4newcastle.co.uk) Mon–Fri 9am–5pm [](https://www.facebook.com/shutters4Newcastle/)[](https://www.instagram.com/shutters4newcastle/) [![Shutters 4 Newcastle](/assets/images/shutters4hull-logo-ufBWnMJ9.svg)](/) Shutters [Rooms](/shutters-by-room)[Gallery](/gallery)[Reviews](/reviews)[About](/about)[Finance](/finance)[Contact](/contact) [Online Estimate](/instant-price)[Book Free Survey](/book-consultation) [Full Height](/full-height-shutters)[Café Style](/cafe-style-shutters)[Tier on Tier](/tier-on-tier-shutters)[Bay Window](/bay-window-shutters)[Solid Panel](/solid-panel-shutters)[Tracked](/tracked-shutters)[Special Shaped](/special-shaped-shutters)[Shutter & Shade](/shutter-and-shade) [ New Try our new AI Shutter Visualiser — see your windows transformed in seconds Try it now ](/visualiser) 1. [](/) 2. About Us Our Story · Est. 2005 # One window, _one calling._ Founded in 2005 by Mark Harraway, Shutters4 Ltd has spent two decades doing one thing properly — designing, supplying and installing plantation shutters with the care a bespoke product deserves. Today we serve Newcastle and the North East from our team on the Quayside. [Book a Home Survey](/book-consultation) [0191 743 7125](tel:01917437125) ![Shutters 4 Newcastle branded van parked outside the workshop](/assets/images/van-C1Eng4CN.png) ![A Newcastle living room finished in bespoke shutters](/assets/images/hero-FhH3ad8H.jpg) ![Bright living room with grey bay-window shutters and a cream sofa](/__l5e/assets-v1/93fabcfe-0294-4f34-80e8-20ae3483ab3b/about-bedroom-hero.jpg) 0% Finance Available Newcastle's No.1 Specialist Lifetime Guarantee ![Bespoke shutters in a stylish Newcastle living room](/assets/images/fitting-BHkbipAB.jpg) From scuba instructor to shutter specialist Chapter one ## A customer asked a question. A career began. In 2005, our founder Mark Harraway was a trainee scuba diving instructor — one course away from qualifying — and helping his mum on the side. A customer walked in and asked, quite simply, whether anyone in the area fitted plantation shutters. No one did. Mark searched high and low, eventually tracking down Woodfold in Oregon, USA. Six months of transatlantic conversations later, the first set of shutters was imported, designed and installed in Jackie Swinburn's living room. "They were even more impressive than I could have envisioned — absolutely stunning. Right there, in Jackie's living room, I knew this was what I wanted to dedicate my working life to. I'd found my calling." > "In twenty-one years of designing and installing shutters, I've never once been let down by how impressive they are." > > — Mark Harraway, Founder The journey ## Two decades, _measured in homes._ 1. 2005 ### Shutters4 Ltd is founded Mark Harraway opens the business and is awarded the Yorkshire Enterprise Award for innovative business in his first year of trading. 2. The early years ### A regional specialist Word travels through the North East. Repeat customers, neighbours and recommendations build a reputation that still defines the company today. 3. BBSA ### Independently accredited Welcomed into the British Blind & Shutter Association — the industry's most respected trade body for fitting, finish and aftercare. 4. The Guild ### Master Craftsmen Accepted into the Guild of Master Craftsmen — independent proof that the craft, not just the product, is held to the highest standard. 5. Today ### Serving Newcastle & the North East Head office on the Quayside in Newcastle upon Tyne, with surveyors covering Tyne and Wear, Northumberland and County Durham. 6. Next 5 years ### Growing, carefully Plans to expand carefully across the region — but only ever with people who share the original ethos. Growth, never at the expense of the craft. What we believe ## Integrity, quality, reputation — _in that order._ Shutters are a hand-made, bespoke product — and they deserve to be treated as such. That belief has shaped every hire, every supplier choice and every installation since day one. ![Close-up of hand-finished shutter louvres](/assets/images/detail-9hf3QKrC.jpg) ### Only the best product the industry has to offer Mark imported his very first set from Woodfold in Oregon — and twenty-one years on, we still source nothing but the finest materials available. It's why the reputation has lasted. ![Beautiful living room with dark green walls and bespoke shutters](/assets/images/fitting-BHkbipAB.jpg) ### Highly experienced, properly paid installers We hire experienced fitters, pay them well and follow up every install with a courtesy call. Every customer receives a satisfaction form — and we read every word. ![Period bay window finished with bespoke shutters](/assets/images/lifestyle-BJFX3YSO.jpg) ### Warranties that outlast the warranty Every shutter and blind we install is covered by a generous warranty. And if a customer's product is out of warranty, we still take pride in finding them a solution. ![](/assets/images/lifestyle-CdJ2hvr1.jpg) In the founder's words > "The most rewarding part of the job is the customer phone call after their shutters have been installed. Their appreciation never fails to move me. It's golden." — Mark Harraway, Founder ![The Shutters 4 Newcastle team in the showroom](/assets/images/team-DezaoBci.jpg) Meet the family ## Family-run, _customer first._ Every enquiry is handled by experienced staff — never a call centre. We book your survey, send a senior specialist to advise and quote, place your order, share tracking, fit your shutters, and follow up with a courtesy call to be sure you're delighted. It's a slower, more considered way of working — and it's the reason customers come back to us years later, for the next room, the next home, or the recommendation to a neighbour. Where we work ## Eight locations, _one standard._ From our head office in Newcastle, we now serve customers across the North, the Midlands and the Home Counties — with plans for 40–50 further locations over the next five years. Always organically. Always with people who share the original ethos. - Newcastle upon Tyne (Head Office) - Gosforth - Jesmond - Tynemouth - Whitley Bay - Gateshead - Durham - Sunderland In the community ## Proudly part of _our hometown._ Being a local company providing a service the community trusts is something we're genuinely proud of. We sponsor six local football, netball and cricket teams across Newcastle and the North East. We also support a number of local charities — including sponsored walks and the wonderful Dove House Hospice — because looking after the place that's looked after us has always felt like the right thing to do. BBSA Accredited British Blind & Shutter Association member Guild of Master Craftsmen Independently vetted craft Lifetime Guarantee On every shutter we install 0% Finance Spread the cost, interest-free Voices from our clients ## The kind of words that keep us going. > "The team at Shutters 4 Newcastle were fantastic from start to finish. Professional, courteous, fair on price — and the shutters look absolutely beautiful." Eleanor Casey Durham > "Shutters fitted throughout our home and the difference is incredible. Great quality, professional fitting, and a real pleasure to deal with." Julie Night Heaton Come and meet us ## Once you're a customer, _you're a customer for life._ Book a free home survey and we'll bring samples, ideas and two decades of experience to your kitchen table. No obligation, no pressure — just honest advice. [Book a Home Survey](/book-consultation) [0191 743 7125](tel:01917437125) Newsletter ## Stay in the know . Exclusive offers, seasonal styling ideas, and early access to our Newcastle-only promotions — straight to your inbox. Opt out anytime. First name Email Subscribe By subscribing you agree to receive marketing emails from Shutters 4 Newcastle. You can unsubscribe at any time. ![Shutters 4 Newcastle](/assets/images/shutters4hull-logo-ufBWnMJ9.svg) Newcastle's premier plantation shutter specialist. 229 five-star Google reviews from real Tyne and Wear customers. 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