Terms and Conditions

1. Acceptance of Terms

By paying a deposit, instructing us to proceed, or otherwise engaging with our services, you confirm that you have read, understood, and accepted these Terms and Conditions in full. These Terms apply to all quotations, contracts, and works undertaken by Shutters 4 Newcastle.

2. Scope of Work

We will complete the works as specified in our written quotation. Any work requested or required outside of this agreed scope will be subject to a separate quotation and may incur additional charges.

3. Qualifications and Limitations

Shutters 4 Newcastle specialises in the supply and installation of window shutters, blinds, and related window coverings. We are not builders, decorators, joiners, plasterers, or electricians (unless explicitly agreed in writing). Our work is limited to shutter and blind installations and associated fittings.

4. Pre-Existing Conditions

We will not be held responsible or liable for:

• Any pre-existing faults, defects, or conditions within your property or window frames.
• Any consequential loss or damage arising from pre-existing conditions, even if uncovered during our work.

If such issues are identified, we will notify you immediately and may pause work until they are rectified by you at your own cost.

5. Cosmetic and Aesthetic Disruption

Installing shutters or blinds may involve minor fixings to walls or window surrounds. We will make safe and tidy any work area, but full cosmetic restoration (painting, plastering) is the customer's responsibility.

6. Access and Site Preparation

You must ensure we have clear, safe, and unobstructed access to the work area for the duration of the works. This includes moving or protecting personal belongings, furniture, and window furnishings.

7. Payments

• A deposit, as stated in the quotation, is required before work is scheduled.
• The balance is payable upon completion of the work, unless otherwise agreed in writing.
• Finance options are available subject to status and credit checks.

8. Cancellation

If you cancel after materials have been ordered or work has commenced, you will be liable for the cost of materials and any labour completed to that point.

9. Warranty

Our shutters come with a lifetime guarantee. Blinds carry a manufacturer's warranty. Full warranty details are provided with your order confirmation.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

By paying the deposit or instructing us to proceed, you confirm acceptance of Shutters 4 Newcastle's Terms and Conditions.